Privacy Policy

For our terms and conditions click here.

FirewoodFund does not undertake email marketing without the customers consent. We will not share details with any third party for marketing activity. We respect our customers’ privacy and therefore personal information is only shared with essential organisations. These include our supplier, delivery company, developer and accountancy firm. Limited information, such as your name and email address, is also automatically shared with reviews.co.uk when you make a purchase. FirewoodFund does not host or hold any payment information. Payment information is captured and processed via our payment gateway suppliers, Stripe and PayPal. By accepting our terms and conditions you are consenting to your information being securely stored and shared with our supplier, delivery company, accountancy firm and reviews.co.uk. FirewoodFund.co.uk is encrypted to keep your information safe and secure. Emails originating from FirewoodFund.co.uk are also encrypted.

GDPR Compliance

On 24 May 2018 we appointed a data protection officer. In the unlikely event of a data breach, we will report the breach to the ICO and notify the individuals concerned within 72 hours.

The data we are processing:

Customer’s; purchase history, name, billing address, shipping address, telephone number(s), email address and delivery note information.

How we are processing customers data:

Customer data is stored on server provided by our web-host provider. Customers information is emailed to our supplier, delivery company, developer and accountancy firm. Information is sent using SSL secured email. Limited customer information is also automatically shared with reviews.co.uk when you make a purchase. This is achieved via plugin integration.

The purposes for processing customers data:

Customer data is processed in order to fulfil the service advertised and for marketing activity (whereby the customer has opted in to receive marketing material).

How customers can request deletion of data:

A request to delete customer data can be made by emailing matt@firewoodfund.co.uk